The hotel exudes Zen energy and Asian-inspired luxury. It is quiet and private, designed for modern comfort. From the moment you walk in, the scent, known as Essence of Shangri-La, is both subtle, instantly recognizable, and soothing. In traditional Chinese philosophy, "chi" or "qi" is the universal life force that governs well-being and personal vitality. The holistic treatments, inspired by traditional Asian cultures, promote complete wellness from the inside out. Body treatments use natural materials, including a scrub made with exfoliating grape seeds, moisturizing honey, and softening brown sugar. The West Coast Healing treatment is a local favorite, utilizing locally crafted CBD oil to soothe the body and promote deep relaxation.